Pre-orders, buying in bulk, or other questions? Let’s talk.

We are happy to answer your questions about palm cooling, the Narwhals, pre-ordering the Next Gen, or bulk orders.

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Designed & Assembled in Boulder, Colorado

product info

When will the Next Gen Narwhals be available?

We anticipate shipping Next Gen Narwhals in November 2024. You can pre-order by emailing us at hi@apexcoollabs.com.

Can I still order the Original Narwhals?

Yes! Purchase the Original Narwhals here.

What are the differences between the Original and Next Gen Narwhals?

Functionally, the two versions provide the same long-lasting palm cooling. With the new version, we upgraded the design, streamlined production, and made improvements including: reduced weight, greater durability, and easier to swap Cool-not-Cold packs for extended use.

Do you offer bulk discounts?

Yes! Please contact us to learn more.

Do you ship outside the USA?

Yes, however, the cost of shipping and duties can be expensive. Contact us for quote.

What are the shipping times, return policy, and do you offer a product warranty?

In the U.S., we ship with FedEx Ground. Shipping times are usually 3-5 days. Here are our return and warranty policies.

More questions? Check our Frequently Asked Questions or send us a message. We love talking about palm cooling!